Email & Alerting

The Email & Alerting menu controls all configuration settings for any email alerts that are sent out through Kerauno. This includes email settings for reporting, voicemail to email, and system hardware alerts, such as high CPU utilization or low hard disk space.

To access this menu, click Email & Alerting under the System & Settings menu.

Click one of the items below for more information about email settings and alerts.

Articles

Alerts
The Alerts screen allows the System Administrator to activate different types of email alerts in Kerauno.
Email Settings
This section allows the System Administrator to set emails for reporting exports, voicemail to email, faxing, and system alerts. Email addresses set in this screen will be the email addresses that Users and Administrators receive Kerauno notifications from.
Ring Group Alerts
Ring Group Alerts are ideal for managers and Call Center owners and provide interval-based analytics. These reports are routed via email and can be sent to any email address, even outside your organization.  To establish threshold alerts based...