Presence Overview

Kerauno Presence is an enterprise call management software tool that interfaces directly with the Kerauno phone system. Presence allows users to interact with the phone system in real time to transfer, hold, and view calls that are going on throughout the phone system.

Image of the yellow Presence shortcut.Figure 01: Presence Shortcut

Features Include: 

  • Interactive Call Dashboards 
  • Drag and Drop Transferring
  • Instant Messaging/Chat
  • Desktop Notification
  • Voicemail Forwarding
  • Recording Sharing
  • and much more...

Kerauno Presence allows you to initiate calls with your keyboard, check your voicemail, listen to call recordings, and see who is on the phone, all in one easy to use interface.