New Articles

  1. Release Notes 2020.06.1

    2020.06.1 Release NOTE: Customers can upgrade from 3.1.01 to this release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing 2020.06.1. Please contact [email protected] with any questions. ...
  2. e911 and Device Addresses

    Device Addresses As of version 2020.04.1, a new field is available for all device configurations called "Device Addresses". This field is particular important for emergency dialing, and is a part of upcoming regulations regarding VoIP an...
  3. Secure SIP- SRTP Configuration

    Secure SIP and SRTP In version 2020.04.1, both Secure SIP (via TLS) and SRTP have been introduced for both Yealink and Polycom brand handsets. Both technologies add an additional layer of security and encryption to voice traffic traversing a custom...
  4. Release Notes 2020.04.1

    2020.04.1 Release NOTE: Customers can upgrade from 3.1.01 to this release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing 2020.04.1. Please contact [email protected] with any questions. ...
  5. Chat+ Mobile App Quick Reference Guide

    Chat+ Mobile offers the same benefits of Kerauno’s desktop Chat+ from a mobile device.  Download Chat+ Mobile Download Kerauno’s Chat+ Mobile application from the Apple App Store or Google Play Store. Open the application on you...
  6. Chat+ Desktop Quick Reference Guide

    Chat+ is Kerauno's web chat, collaboration, and file sharing platform allowing users to communicate in real time.  Chat+ benefits include:  Streamlined project collaboration Reduced email clutter (Chat+ is proven to have reduced ...
  7. Bolt Mobile Application Quick Reference Guide

    Download Bolt Mobile Application Download the Bolt Mobile application from the Apple App Store or the Google Play Store . Open the application on your device once the Bolt Mobile is installed.  Log In Login credentials were communicate...
  8. Additional Bolt Desktop Settings

    Once you've mastered Bolt using Kerauno's Bolt Desktop Quick Reference Guide , you may be interested in further customizing your Bolt desktop experience.  Open Bolt and select Preferences under the Softphone menu. Alerts & Sou...
  9. Bolt Desktop Application Quick Reference Guide

    Download Bolt Desktop Application Access Kerauno UCaaS and click the Download Desktop Apps button in the User Panel. Click the corresponding Bolt download link for your operating system.  Log In Work with your Kerauno Administrator to sec...
  10. Registering with 3rd Party Softphone

    Introduction A variety of 3rd party Softphone apps can integrate with Kerauno. Follow the steps provided below or watch a quick video tutorial  of the process.  Introduction Users should work with their Kerauno admin to provision Softp...