Release Notes 3.1.06

NOTE:Customers can upgrade from 3.1.01 to this maintenance release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing 3.1.06.
Please contact [email protected] with any questions.

Release Date: 08-27-2019 5pm EST

Maintenance Release 3.1.06 includes a new functionality as well as several bug fixes. Interruptions to application or voice services are not expected.

Updated Functionality

  • Added additional support for all non-standard email addresses. Examples: .info and .global

Bug Fixes


  • Fixed a rare issue where a user could no longer Apply Changes.  

Interaction Routing

  • Fixed an issue where parked call announcements were not properly being delivered to users.

  • Addressed an issue where agents were shown as Ring Group - Available status when switching from Ring Group - Paused to Available. 

Remote Storage

  • Resolved an issue in which some cases remote storage and backup storage alert success and failure emails were not sent. 


  • Fixed an issue where Department Manager users could not use the User Search in the CDR Logs. 

Please contact [email protected] with any questions.