Updated Articles

  1. Release Notes 2020.03.1

    What's New?  We strive to expand our support options to empower partners with the most modern communication experience. Be sure to review our recently added or updated Knowledge Base articles . NOTE: We have modified the software...
  2. (Beta) Video Meetings

    (Beta) Kerauno Video Meetings Introduction Kerauno's video conferencing powered by BlueJeans features collaboration tools delivered through an intuitive experience with a focus on quality. This functionality is currently in Closed Beta. This...
  3. Release Notes 2020.06.1

    2020.06.1 Release NOTE: Customers can upgrade from 3.1.01 to this release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing 2020.06.1. Please contact [email protected] with any questions. ...
  4. Release Notes

    Kerauno Release Notes
  5. Release Notes 2020.04.1

    2020.04.1 Release NOTE: Customers can upgrade from 3.1.01 to this release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing 2020.04.1. Please contact [email protected] with any questions. ...
  6. e911 and Device Addresses

    Device Addresses As of version 2020.04.1, a new field is available for all device configurations called "Device Addresses". This field is particular important for emergency dialing, and is a part of upcoming regulations regarding VoIP an...
  7. Secure SIP- SRTP Configuration

    Secure SIP and SRTP In version 2020.04.1, both Secure SIP (via TLS) and SRTP have been introduced for both Yealink and Polycom brand handsets. Both technologies add an additional layer of security and encryption to voice traffic traversing a custom...
  8. Chat+ Mobile App Quick Reference Guide

    Chat+ Mobile offers the same benefits of Kerauno’s desktop Chat+ from a mobile device.  Download Chat+ Mobile Download Kerauno’s Chat+ Mobile application from the Apple App Store or Google Play Store. Open the application on you...
  9. Remote Work Tips & Guidelines

    Introduction The rise of distributed organizations and the move towards decentralization has changed the ways we work and communicate. In the last 40 years we've witnessed a gradual shift from the traditional office building and the growth of...
  10. Chat+ Desktop Quick Reference Guide

    Chat+ is Kerauno's web chat, collaboration, and file sharing platform allowing users to communicate in real time.  Chat+ benefits include:  Streamlined project collaboration Reduced email clutter (Chat+ is proven to have reduced ...