Additional Bolt Desktop Settings

Once you've mastered Bolt using Kerauno's Bolt Desktop Quick Reference Guide, you may be interested in further customizing your Bolt desktop experience. 

Open Bolt and select Preferences under the Softphone menu.

Alerts & Sounds

A variety of alerts and sounds can be configured from this tab.  

Calls

Bolt auto answer defaults to 3 seconds for incoming calls. Adjusting the timing of this feature is especially helpful in a call center environment when an agent needs to wrap up call notes before taking another call.  

Devices

Configure and manage devices including audio equipment from this tab. 

Shortcut Keys

Establish shortcut keys to use within Bolt from this tab.