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Archived Kerauno 2.1.0 Release Notes
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Last Updated: 12/31/2020
in User Panel (Dashboard)The Calls dashboard allows a user to view call histories, download recordings and view in-depth call details.
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Archived Kearuno 1.1.06 Release Notes
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Last Updated: 02/05/2020
in ReportingThe Call Recordings menu allows administrators or call center managers to listen to and download recorded calls.
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Last Updated: 12/31/2020
in Presence Call ManagerThe top section of the User Menu lists all pre-defined status settings for the user and an option to set custom statuses.
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There are different Widgets available in Presence that provide different functionality. Each widget takes up one panel within a dashboard.
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The Kerauno System Connector creates links between multiple Kerauno systems or other PBX solutions.
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Archived Kerauno 2.0.01 Release Notes
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The Ring Group Widget allows a user to view and manage agents and call activity within a ring group. The widget provides a real-time view of what agents are available to answer calls, how many calls are active and how many callers are on hold (queued) waiting for their calls to be answered.
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Last Updated: 12/31/2020
in Chat+ & SMS Synkato's Zoom Integration allows a user with a Zoom Pro, Zoom Business or Zoom Enterprise account to easily initiate Video Conferences, Screen Shares and Webinars from within the Synkato platform. This integration directly integrates Synkato wi...